Need a hand?

In Hyde, tap Hyde's picture at the top of any screen, tap Settings (the gear), then Delete account. You'll confirm with Apple, and Hyde erases everything on your iPhone and removes itself from Sign in with Apple.

On your device. Hyde's server passes messages to OpenAI to get a reply but doesn't keep them. The privacy policy has the details.

Hyde's replies come from OpenAI, so with your permission it sends OpenAI your messages, photos, files and voice, your name, what it remembers about you, and anything it looks up for you, like calendar events or your location. Hyde asks before anything is shared. To stop, tap Hyde's picture, tap Settings (the gear), then Data sharing. OpenAI doesn't train on it and deletes it within 30 days.

No. Hyde is an AI. It texts in a relaxed, natural way, but it can get things wrong, so double-check anything important.

Touch and hold the message, then tap Report and pick a reason. It disappears from your chat and comes to us for review. For a Feed story, tap the info button under it, then Report this story. You can also email us anytime.

You can, and Hyde will be kind about it, but it isn't a therapist or a replacement for the people in your life. If you're going through something hard, reach out to someone you trust or a professional. In an emergency, call your local emergency number.

Check that you're online, then send your message again. If it keeps happening, sign out and back in from Settings, or email us.

Make sure Hyde has microphone access in iPhone Settings, under Hyde. Calls need a steady connection, so Wi-Fi or good cell signal helps.

Only if you allow it. Hyde uses them to do what you ask, and looks at your upcoming events to plan your Feed. It asks you to approve anything it adds to your calendar or reminders, and you can turn access off anytime in iPhone Settings.

In Settings, set Texts first to Only when I text first, or set quiet hours so check-ins only arrive when you want them.